Information Technology Services


Client & Business Services

Client & Business Services is responsible for creating and maintaining the District’s Web site, Portals, and Technology Learning Center. The department also oversees the Change and Release Management processes for all ITS new applications and changes to existing applications. Additionally, it is responsible for the District’s HEAT Service Desk software which is used for reporting systems’ issues and problems. It is also responsible for assisting in the preparation of the terms, conditions and specifications for ITS bids including the MDCPS district-wide bids for acquisition, service and supplies of copiers and on-site service and repair of telephone equipment and computer equipment.  Furthermore, it assists with negotiating purchases and maintenance of computer- related hardware and software, copiers and district telephone systems for ITS.



Jorge Fernandez
Executive Director




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