Information Technology Services


Infrastructure and Systems Support

Infrastructure and Systems Support (ISS) provides a single point of contact for District staff to request, service, maintain, monitor, and enhance the schools’ and District’s data and telecommunications infrastructure. They are responsible for providing the day-to-day support for all instructional and administrative computers, applications, and networks at each of the District’s schools, administrative, and support offices. The School Board Administration Building Executive Support Team (SBAB EST) provides technical support to District office staff and Board Members assigned to the SBAB facility.  The departments for field support services, network and systems support (Systems User Support – SUS), and telecommunications support provide assistance through the online HEAT system of requests for services, follow-up phone calls, and on-site visitations.  They also stock the ITS Warehouse with the communication equipment and software necessary for staff to work efficiently and effectively.


Rolando Avila
Executive Director




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